Terms & Conditions

1. Acceptance of Terms

Welcome to dcb33, Bangladesh's trusted online betting and live casino platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and dcb33 governing your access to and use of all services, games, promotions, and features offered on our website at https://dcb33.pro.

By registering an account, logging in, or otherwise accessing any part of the dcb33 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any provision herein, you must immediately stop using the platform.

2. Eligibility Requirements

To register and use dcb33, you must meet all of the following eligibility criteria. Failure to meet any of these requirements renders your registration void and dcb33 reserves the right to close any non-compliant account without notice.

• You must be at least 21 years of age (21+ only).
• You must be a resident of a jurisdiction where online betting is not explicitly prohibited by applicable local law.
• You must register using your own true and accurate personal details. Using false identities or impersonating another individual is strictly prohibited.
• You must not currently be subject to a self-exclusion order on dcb33 or any affiliated platform.
• You must not hold more than one active account on dcb33. Multiple accounts by the same individual will be merged or closed and related funds may be forfeited.

3. Account Registration & Security

Each user is permitted to hold exactly one account on the dcb33 platform. When registering, you agree to provide complete, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

KYC Verification

dcb33 applies a Know Your Customer (KYC) verification process. You may be required to submit supporting documents including, but not limited to, the following:

• A valid government-issued photo identification (e.g., National ID Card, Passport, or Driver's License).
• Proof of address issued within the last three months (e.g., utility bill, bank statement).
• Proof of ownership of any payment method used for deposits or withdrawals on the platform.

Account Suspension & Closure

dcb33 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, particularly if there is evidence of fraudulent activity, breach of these Terms, identity misrepresentation, or suspicious wagering patterns. In cases of proven fraud or Terms violation, any pending withdrawals or bonus balances may be voided without prior notice.

4. Deposits & Withdrawals

dcb33 supports a range of payment methods optimized for users in Bangladesh. All financial transactions are subject to minimum and maximum limits and may require verification before processing. All amounts are transacted in Bangladeshi Taka (BDT).

Accepted Deposit Methods

dcb33 accepts deposits through the following channels:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Debit/Credit cards: Visa, Mastercard (where applicable)
• Bank transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

Withdrawal Conditions

All withdrawal requests are subject to the following conditions:

• Withdrawals can only be processed to a payment method previously used for a deposit on the same account, or to an account verified as belonging to the registered user.
• Accounts must pass full KYC verification before any withdrawal is processed.
• Bonus funds are subject to applicable wagering requirements before they can be withdrawn as cash. Please refer to the specific promotion terms for rollover details.

5. Bonuses & Promotional Offers

dcb33 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, and special seasonal promotions tied to events such as BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to the following general conditions:

• Each bonus offer is valid for one use per player, per household, and per device unless otherwise specified.
• All bonuses carry specific wagering requirements (rollover conditions) that must be met before any associated winnings can be withdrawn. Details are stated in each individual promotion.
• dcb33 reserves the right to modify, suspend, or terminate any bonus or promotional offer at any time, with or without prior notice.
• Bonuses may only be used for their intended purpose. Using bonus funds for arbitrage betting, low-risk wagering strategies, or any form of bonus abuse is prohibited.
• Bonuses and free spins have expiry periods. Unused bonuses or free spins that pass their expiry date will be automatically removed from your account without compensation.

6. Prohibited Activities

The following activities are expressly prohibited on the dcb33 platform. Any user found engaging in these activities will face immediate account suspension, forfeiture of funds, and may be reported to the appropriate authorities:

• Using the platform for money laundering, financial fraud, or any other criminal activity.
• Using automated tools, bots, scripts, or software to gain an unfair advantage in any game or market.
• Colluding with other players to manipulate game outcomes or exploit vulnerabilities in the software.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Attempting to access another user's account without authorization.
• Using the platform while subject to a voluntary or mandatory self-exclusion order.

7. Responsible Gaming

dcb33 is committed to promoting a safe, fair, and responsible gaming environment for all users in Bangladesh. We believe that gambling should remain an entertaining leisure activity, never a source of financial stress or harm.

Users may at any time contact our support team to request deposit limits, session time limits, or a self-exclusion period. Self-exclusion requests are actioned promptly and, once confirmed, cannot be reversed during the exclusion period. We encourage all players to review our Responsible Gaming page for further guidance.

8. Intellectual Property

All content available on the dcb33 platform — including but not limited to software, source code, design elements, graphics, logos, text, game interfaces, promotional materials, and data — is the exclusive intellectual property of dcb33 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the dcb33 platform solely for personal and non-commercial purposes. Any reproduction, modification, distribution, transmission, republication, or commercial exploitation of any platform content without express prior written consent from dcb33 is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, dcb33, its directors, officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to loss of funds, loss of data, or loss of business opportunity.

dcb33 does not guarantee uninterrupted, error-free, or secure access to the platform at all times. Scheduled maintenance, technical issues, or circumstances beyond our reasonable control may temporarily affect platform availability. In such cases, dcb33's liability is limited to restoring service as quickly as reasonably practicable.

10. Privacy & Data Protection

dcb33 takes your privacy seriously. All personal data collected during registration, KYC verification, and platform usage is handled in accordance with our Privacy Policy. We use industry-standard SSL encryption to protect data in transit and apply strict internal access controls to safeguard stored data. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent. For full details on how we collect, store, and use your data, please review our Privacy Policy page.

11. Amendments to Terms

dcb33 reserves the right to update, amend, or replace any part of these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this document. We may also, where practicable, notify registered users via email or an on-platform notification.

Your continued use of the dcb33 platform following any amendment constitutes your acceptance of the revised Terms & Conditions. It is your responsibility to review this page periodically to stay informed of any updates. If you do not agree with the revised terms, you must stop using the platform immediately.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the dcb33 platform, both parties agree to first attempt resolution through good-faith negotiation. If resolution cannot be reached informally, the matter shall be referred to binding arbitration.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

You can reach us by email at [email protected]. Please note that this address is for support enquiries only — it is not a clickable link. Our team is available seven days a week and will handle your query with full confidentiality.